- 'Human factors' is the discipline that applies knowledge of human capabilities and limitations to the design, operation and maintenance of technological systems. It draws from established disciplines such as psychology, ergonomics, physiology and engineering.
By applying human factors knowledge about people at work to the functional relationships between people, tasks, technologies and the working environment it is possible to:
- reduce the potential for human error
- limit the consequences of human error
- increase the margin for safety
- increase efficiency and effectiveness.
The following resources have been developed by previous state regulators and are intended to help rail transport operators to identify human factors issues that lead to occurrences:
Last updated: 5 June 2014