ONRSR has developed these Safety Management System (SMS) modules to assist smaller, less-complex operators (including tourist and heritage) when developing or reviewing their SMS.

These modules have been developed as a mechanism to assist operators in customising and combining modules to develop a safety management system that is specific and appropriate to the scope and nature of their operations and accreditation.

In the first instance, template modules have been developed, with a single module for each of the twenty-nine (29) SMS elements.

The SMS modules can be accessed here:

SMS Modules - Tourist & Heritage - Element 02 - Safety Policy
May 6, 2020

A Safety Policy is an overarching document that clearly and simply states the commitment to safety by the most senior body/person in the organisation.

SMS Modules - Tourist & Heritage - Element 03 - Safety Culture
May 6, 2020

Safety Culture is not easily defined but can be described as “The way that we do things around here” when we think about safety.

SMS Modules - Tourist & Heritage - Element 04 - Governance and Internal Controls - Includes Appendix A
May 6, 2020

It is essential that the governing body of any operator has sufficient knowledge to manage their rail operations.

SMS Modules - Tourist & Heritage - Element 05 - Management Accountabilities and Responsibilities - Includes Appendix A and B
May 6, 2020

One of the key components of a safe workplace is that everyone who works there understands what they are required to do, how to do it, what they have authority to do, and what the roles and responsibilities of others are.

SMS Modules - Tourist & Heritage - Element 07 - Document Control and Information Management
May 6, 2020

Policies and procedures that make up the components of a safety management system are usually created after risk assessments have been completed.

SMS Modules - Tourist & Heritage - Element 08 - SMS Review
May 6, 2020

Every operator must review its safety management system on a regular basis to ensure that it still complies with the law and is working effectively.

SMS Modules - Tourist & Heritage - Element 11 - Corrective Action
May 6, 2020

‘Corrective Action’ is the term given to any action that is identified as a weakness or deficiency in a Safety Management System.

SMS Modules - Tourist & Heritage - Element 12 - Management of Change
May 6, 2020

Each operator is expected to have a component of their Safety Management System that describes how the operator manages change.

SMS Modules - Tourist & Heritage - Element 13 - Consultation
May 6, 2020

It is essential that once an SMS is established, changed or reviewed, a key group of people must be consulted.

SMS Modules - Tourist & Heritage - Element 14 - Internal Communication
May 6, 2020

The role that has the responsibility for the implementation of the SMS should ensure that internal communication procedures detailed in the SMS are followed.

SMS Modules - Tourist & Heritage - Element 15 - Training and Instruction
May 6, 2020

This part of the SMS should describe how an operator provides training and awareness to rail safety workers on the content of the safety management system.

SMS Modules - Tourist & Heritage - Element 16 - Risk Management - Includes Appendix A and D
May 6, 2020

Managing risk is all about understanding what can go wrong when undertaking an activity, the consequences if something happens while doing that activity, the likelihood of something going wrong and what can be done to prevent or reduce the likelihood and consequence if something does go wrong.

SMS Modules - Tourist & Heritage - Element 17 - Human Factors
May 6, 2020

‘Human Factors’ is the term that is used when we talk about what people do and why they do it.

SMS Modules - Tourist & Heritage - Element 18 - Procurement and Contract Management
May 6, 2020

It is essential that procurement and contract management procedures consider safety aspects.

SMS Modules - Tourist & Heritage - Element 19 - General Engineering and Operations Systems
May 6, 2020

The Safety Management System contains the technical engineering detail which describes the standards that railway infrastructure and rolling stock must meet to be considered safe for the railway operations

SMS Modules - Tourist & Heritage - Element 20 - Process Control
May 6, 2020

Process Control is the name for the processes and procedures that a rail operator has in place to inspect its infrastructure and rollingstock to make sure that these assets meet the standards set, and that they are fit for purpose.

SMS Modules - Tourist & Heritage - Element 21 - Asset Management
May 6, 2020

Asset management is important because it is the approach used by a rail operator to ensure that physical assets remain safe, fit-for-purpose, and commercially viable through each stage of the life of the asset.

SMS Modules - Tourist & Heritage - Element 22 - Safety Interface Coordination
May 6, 2020

Safety Interface Coordination is the process by which the activities of two (or more) organisations at an identified location are managed to ensure the safety of railway operations.

SMS Modules - Tourist & Heritage - Element 23 - Management of Notifiable Occurrences - Includes Appendix A
May 6, 2020

Details on how to manage prescribed notifiable occurrences can be found in Regulation 57, and in Schedule 1 of the Regulations.

SMS Modules - Tourist & Heritage - Element 24 - Rail Safety Worker Competence
May 6, 2020

Anyone who performs rail safety work must be competent to do so.

SMS Modules - Tourist & Heritage - Element 25 - Security Management
May 6, 2020

Operators must be able to show how they have assessed the security level that applies to their operations.

SMS Modules - Tourist & Heritage - Element 26 - Emergency Management
May 6, 2020

The law requires all accredited operators to have a risk-based emergency management plan for their operations.

SMS Modules - Tourist & Heritage - Element 27 - Health and Fitness
May 6, 2020

All operators must have a Health and Fitness program that fulfils the requirements of the National Transport Commission’s National Health Assessment Standard for rail safety workers.

SMS Modules - Tourist & Heritage - Element 28 - Drug and Alcohol Management
May 6, 2020

All operators must prepare a Drug and Alcohol Management Plan (a DAMP), that describes the processes that they will follow to minimise the risk occurring from rail safety worker use of drugs and /or alcohol.

SMS Modules - Tourist & Heritage - Element 30 - Resource Availability
May 6, 2020

An accredited rail operator needs to have sufficient resources to run the railway safely.

SMS Modules - Tourist and Heritage Element 06 Regulatory Compliance
May 6, 2020

All operators must maintain an up to date awareness of the Rail Safety National Law (RSNL) and other relevant safety legislation such as Work Health and Safety laws for the location where they operate.

SMS Modules - Tourist and Heritage Element 09 Safety Performance Reporting
May 6, 2020

KPIs are simply an agreed measure of something, and there are some principles that should be considered when deciding how to measure performance.

SMS Modules - Tourist and Heritage Element 10 Safety Audit Arrangements
May 6, 2020

All operators are required to assess that their Safety Management System (SMS) remains appropriate and effective.

SMS Modules - Tourist and Heritage Element 29 Fatigue Risk Management Includes Appendix A
May 6, 2020

Every operator must be able to demonstrate that they are managing the risks associated with fatigue.

Last updated: Sep 4, 2021, 1:53:41 PM