There are a range of tools and techniques available for the rail industry to improve and manage human performance.
A key part of improving human performance is effective training of both individuals and teams. Non-technical skills training known as rail resource management (RRM) has been developed over a long period of time and has proven successful in improving performance and managing human error.
A non-technical skills or RRM training package already exists for Australian rail safety workers.
This training package was developed through the former Rail Safety Regulators' Panel (RSRP). It was piloted with a major Victorian rail operator (V/Line), and has since been adopted by other rail operators around Australia.
The RRM training package includes:
For a copy of the training package contact ONRSR .
Implementation of RRM has resulted in improved human performance, reduced human error and has produced better safety outcomes. Examples of the positive effects on error management by implementing RRM are outlined in a Queensland Rail presentation .