There are a range of tools and techniques available for the rail industry to improve and manage human performance. A key part of improving human performance is effective training of both individuals and teams. Non-technical skills training known as rail resource management (RRM) has been developed over a long period of time and has proven successful in improving performance and managing human error.
A non-technical skills, or RRM, training package already exists for Australian rail safety workers. This training package was developed through the former Rail Safety Regulators' Panel (RSRP). It was piloted with a major Victorian rail operator (V/Line), and has since been adopted by other rail operators around Australia.
The RRM training package includes:
For a copy of the training package contact ONRSR.